Privacy policy

Updated October 14, 2026

This policy explains how Unira collects, uses and shares personal information when you visit unira.shop, make a purchase or contact our support team. Shopify hosts the store and provides services used to operate it.

Information we collect

  • Contact and account information: name, email address, phone number, delivery and billing addresses, and information you provide when creating or using an account.
  • Order information: products and variants ordered, payment and transaction status, order history, delivery details, and return or refund records.
  • Support information: messages and attachments you choose to send by email, contact form or store chat.
  • Device and website activity: browser and device information, IP address, pages and products viewed, interactions and identifiers collected through cookies or similar technologies, subject to applicable consent and privacy controls.

Payment providers process payment credentials through checkout. Do not send full card numbers, account passwords or other sensitive payment credentials to customer support.

How we use information

We use information to process payments and orders; arrange delivery; provide tracking and support; manage returns, refunds and shipping claims; maintain accounts; detect fraud and protect the store; understand and improve website performance; and meet legal, accounting and recordkeeping obligations.

Where permitted by law and your choices, we may use information to provide marketing, measure advertising performance and show relevant products or offers. You can unsubscribe from marketing emails without stopping service messages about an existing order.

Who receives information

Information may be shared with Shopify and service providers that help us run the store, process payments, deliver orders, communicate with customers, prevent fraud, analyse performance or provide advertising. Examples include payment providers, shipping carriers and advertising services such as Google where their integrations are used. We provide information needed for the relevant service and handle sharing subject to applicable law and privacy choices.

We may also disclose information when required by law, to respond to lawful requests, protect rights or prevent unlawful activity, or in connection with a lawful business transfer subject to appropriate safeguards.

Cookies and advertising choices

Cookies and similar technologies can support essential functions such as shopping carts and checkout, remember preferences, measure use and support advertising. Available consent controls may depend on your location. You can use the site's cookie controls when offered and adjust your browser's cookie settings. Blocking essential cookies may affect cart, account or checkout functions.

Use Your Privacy Choices to exercise available choices about sharing for targeted advertising. Where applicable, supported opt-out preference signals such as Global Privacy Control are handled through the store's privacy controls. Choices may need to be repeated on another browser or device.

Shopify's role

Shopify processes information to host and operate the store, facilitate transactions and provide related services. Some processing is performed on our behalf and some is governed by Shopify's own privacy practices. Learn more in Shopify's Privacy Policy and Shopify's privacy portal.

Retention and security

We keep information for as long as reasonably needed for the purposes described here, including fulfilling orders, providing support, resolving disputes and complying with recordkeeping requirements. The period depends on the information and purpose. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.

International processing

Although we deliver orders only within the United States, Shopify and other service providers may process information in other countries. Applicable safeguards and legal requirements govern those transfers.

Your privacy rights

Depending on where you live and applicable law, you may have rights to access, correct, delete or receive a copy of your information; withdraw consent where processing relies on consent; and opt out of certain targeted advertising, sale or sharing activities. The meanings of “sale” and “sharing” can include some advertising uses even when no money is exchanged for information.

Email support@unira.shop to make a request or appeal a decision about a request. We may ask for information needed to verify your identity and, where relevant, an authorised agent's authority. We will respond within the time required by applicable law and will not discriminate against you for exercising protected privacy rights.

Children's information

The store is intended for purchases by adults or people legally able to place an order. We do not knowingly collect personal information directly from children under 13. If you believe a child has supplied information to us, contact us so we can investigate and take appropriate action.

External links and policy updates

External websites have their own privacy practices. We may update this policy when our services or legal requirements change. The date above identifies the current version; we will provide any additional notice required by law.

Contact Unira

Email support@unira.shop or call +1 304-745-7425.

Business, warehouse and return address:
Unira
5949 Camp Rd
Hamburg, New York 14075
United States

Support hours: Monday–Friday, 10:00 AM–6:00 PM Eastern Time. Closed Saturday and Sunday. We aim to reply within 1–2 business days.